
Terms and Conditions
Terms and Conditions
Effective Date: 01/05/2025
Welcome to Rock Solid Enterprises! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided Rock Solid Curbs offers concrete curbing services, including but not limited to installation, maintenance, and repairs. Our services are subject to availability and may be modified or discontinued at any time.
2. Appointments and Scheduling
-
Customers can schedule appointments through our website, phone, or other approved communication channels.
-
Appointment times are subject to availability and may be rescheduled due to weather conditions or other unforeseen circumstances.
-
Customers will receive confirmation and reminders via email or SMS.
-
If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance.
3. Messaging Services
-
By providing your contact information, you agree to receive messages related to appointment times, scheduling, job information, and general customer care.
-
Users will receive messages approximately once a week or as needed based on service updates.
-
Standard messaging and data rates may apply.
-
To opt out of SMS messaging, reply with STOP to any message received from us.
-
Text HELP for assistance.
4. Payments and Fees
-
Payments are due as per the agreed terms in your service contract.
-
Late payments may be subject to additional fees.
-
Deposits may be required for certain projects and are non-refundable unless otherwise stated.
5. Customer Responsibilities
-
Customers must ensure the worksite is accessible and clear of obstructions before scheduled work begins.
-
Any changes to the project scope must be communicated and approved in advance.
-
Rock Solid Curbs is not responsible for damages caused by pre-existing conditions on the property.
6. Liability and Warranties
-
Rock Solid Curbs warrants its workmanship for a specified period, as outlined in the service contract.
-
We are not liable for damages caused by external factors such as weather, improper maintenance, or third-party interference.
7. Privacy Policy
-
We collect and use customer information in accordance with our Privacy Policy, which can be found at https://www.rocksolidcurbs.com/privacypolicy.
-
Your information will not be shared with third parties for marketing purposes.
8. Modifications to Terms
-
Rock Solid Curbs reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of the revised terms.
9. Contact Us For any questions or concerns regarding these Terms and Conditions, please contact us